Palladian Partners, an Altarum company, is looking for a Digital Project Director to support high profile federal clients with strategic science and health communications planning and public health communication projects. Palladian Partners, Inc. is a dynamic science and health communications firm located in Silver Spring, Maryland. Our ongoing commitment to provide exceptional strategic communications, editorial support, distinctive design, and superior service to our clients is as unwavering as our desire to enrich people's lives with quality health information.
Palladian Partners, an Altarum Institute communications company based in Silver Spring, MD, is searching for a talented designer to join our award-winning team. If you have outstanding design skills and keep up with what’s new and what’s coming in the world of online and interactive communication, this role is for you.
We’re looking for a versatile designer with 5-7 years of experience in this type of role who can create contemporary, beautiful, user-centered design in a collaborative environment.
Our clients include a wide range of government agencies, such as the National Institutes of Health, U.S. Food and Drug Administration, and the Centers for Disease Control and Prevention. We are dedicated to disseminating information about new discoveries in health, medicine, and social science to professionals, educators, patients, families, and the public.
If you want to put your design skills to the test on projects that help improve people’s lives, this is the job for you.
Altarum is pleased to announce an opening for an IT Service Manager to join our Corporate IT Team. This position can work out of our office location in Silver Spring, MD or Washington, DC. As Service Manager, you will perform Tier 2 helpdesk duties, some Tier 1 duties, as well as supervise Tier 1 helpdesk staff. You will supervise overall support for the desktop computing environment (PC, Mac, Desktop/Laptop), as well as printers, copiers, telephones, etc. This will involve in-person support, but also considerable remote support. You will also be responsible for the day-to-day operations of the Corporate IT Helpdesk.
In the initial stages, the IT Service Manager will help establish the people, processes, and systems needed to provide high quality customer service, ensuring the service desk is completely customer-focused, with good onboarding process, and quick/ effective addressing of service requests. The IT Service Manager will be required to be to Tier 1 and Tier 2 support in the initial stages, in order to get a good understanding of the systems, the customer profiles, the strengths and gaps of the current support system.