• IT Business Systems Manager

    Location US-MI-Ann Arbor
    # Positions
    Current Opening
  • Overview

    Altarum is pleased to announce an opening for an IT Business Systems Manager (IT/BSM) to join our Corporate IT Team. This position can work out of our office location in Ann Arbor, MI or Washington, DC.  As Business Systems Manager, you will report to the Corporate Director, Information Security and Technology (CD/IT), as well as manage Corporate IT Development Staff.  The IT/BSM will be responsible for all aspects of the Business System applications, including but not limited to HRIS, Accounting System, CRM, SharePoint, etc. The IT/BSM would be able to manage and utilize existing Corporate IT Development Staff to accomplish needed maintenance tasks, strategic projects as well as support the Corporate IT Helpdesk Manager and team by performing Tier 2 and Tier 3 troubleshooting on these respective systems.   


    The IT/BSM will also be responsible for administrative tasking as it relates to the role of a manager within Corporate IT, this includes but is not limited to submitting budget needs, performing performance evaluations at regular intervals, being an advocate for the Enterprise and working with the CD/IT to achieve strategic success via project completion. 


    • Assume responsibility for the technical side of all Enterprise applications.
    • Provide expert knowledge of solution/application architecture and consult with business and other technology teams including vendor partners.
    • Work with business clients and product owners to review business drivers, business requirements, and strategies to anticipate future business/technology needs.
    • Design and improve the processes and tools that drive our Business Systems and Technical Operations teams.
    • Be able to manage and develop within Microsoft's SharePoint Online environment
    • Provide Technical Leadership and manage a team of technical specialists in support of strategic implementation projects.
    • Lead initiatives towards the continuous improvement of culture, technology, and processes to ensure alignment between business strategies and technology roadmaps.
    • Coordinate project meetings and working sessions with project stakeholders, as required.
    • Acts as a liaison with vendors/consultants, project stakeholders, business, policy and IT teams.
    • Maintain business and operational relationship between IT and other project stakeholders.
    • Assisting users in the development of test plans and test case selection; coordinating and/or performing testing to ensure that documented requirements and business needs are met, and the product delivers value to the organization.


    • Bachelor’s degree in computer science, business administration, or related discipline or equivalent experience. While an advanced degree is preferred, the value is placed on the extent of the relevant experience and accomplishment.
    • 5 + years of relevant experience in systems analysis, application development, project management, and system administration.
    • Excellent communication, presentation, influencing and reasoning skills to earn support of business leaders, colleagues and vendor representatives.
    • Attention to detail and the ability to analyze and research data and reports; uses information to assist department with making financial decisions.
    • Demonstrated project management skills.
    • Desire to take the initiative, moving projects/ideas forward with clarity.
    • Leadership skills to lead cross-functional teams towards common solutions.
    • Able to adapt quickly to changing environment; flexible.
    • At this time we will only accept candidates who are presently eligible to work in the United States and will not require sponsorship


    Altarum Institute (Altarum) is a nonprofit organization headquartered in Ann Arbor, Michigan. Altarum creates and implements solutions to advance health among vulnerable and publicly insured populations. Public sector clients include the U.S. Department of Defense, Department of Health and Human Services, Department of Agriculture, Department of Veterans Affairs, the Occupational Safety and Health Administration, and various state agencies nationwide. Altarum also serves clients in the philanthropic and private sectors. Areas of expertise include health data and analytics; value-based care; public health systems design, development and information exchange; behavioral health and substance use disorders; childhood and adolescent health; medical education; food and nutrition; consumer engagement; elder care; health disparities and equity; and military and veterans’ health.


    In addition to the meaningful and challenging work, Altarum offers an outstanding benefits program that includes paid time off, tuition reimbursement, 401k (5% employer contribution), a flexible work environment, and much more. We invite you to explore exciting and rewarding career opportunities with us. 


    Altarum provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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