• Quality Improvement Advisor

    Location US-MI-Ann Arbor
    # Positions
    1
    Category
    Current Opening
  • Overview

    Altarum Institute is seeking a Quality Improvement Advisor (QIA) to join our Center for Healthy Women and Children (CHWC) in Michigan. A QIA supports the goals of Altarum’s CHWC by promoting the improvement of patient care and population health by providing direct-to-provider technical assistance to support the achievement of clinical quality and care coordination goals. This position fulfills two primary roles: 1) a role on the Michigan’s Dental Registry (MiDR) team as a trusted advisor to dentists and medical clinicians across the State of Michigan, helping them implement new practices and enabling technology to better meet the needs of their patients, and 2) a role on the SmileConnect Continuing Medical Education (CME) activity that supports primary care providers (PCPs) to integrate preventive oral health services during well-child visits.


    The CHWC aims to improve oral health care access for pediatric populations by further developing and maintaining MiDR and SmileConnect CME. MiDR is transforming the way medical and dental providers communicate regarding their patients’ oral health by increasing electronic communication among the patient's care team. This allows for better coordination in patient treatment and referrals across medical and dental settings. SmileConnect CME has improved access to preventive oral health services for children at earlier ages, and is an approved education and training activity that shows PCPs how to provide preventive care, identify dental caries risk, and refer patients to a dental home.

     

    The CHWC’s mission is to improve the health of women and children by strengthening health promotion programs and systems, care coordination and the use of preventive health services. As a QIA, you’ll have an opportunity to support a variety of other CHWC projects, shape the Center’s overall strategy, and participate in diffusion activities to promote expansion of effective interventions to other states. You’ll work with a passionate, innovative team of public health professionals, analysts, and researchers.

    Responsibilities

    Under the direction of the QIA Lead, the QIA fulfills a client-facing role, and is responsible for managing a large number of client relationships, providing dental and medical continuing education courses to facilitate the adoption of the MiDR application, and supporting clients throughout the implementation of new practice. Specific responsibilities include the following:

    • Recruit clients, i.e. PCPs and dentists, for participation in the MiDR dental continuing education training and the SmileConnect CME activity
    • Complete client tracking and performance monitoring through the Zoho Customer Relationship Management (CRM) tool and Learning Management System
    • Work with medical and dental practices to schedule training, conduct the pre-work to enable adoption, and answer questions about MiDR and SmileConnect CME
    • Review, analyze, and adapt clinical workflows for technology adoption and quality improvement related to preventive oral health care service provision
    • Identify opportunities for improvement, prioritize and validate improvements, and develop effective implementation plans
    • Onboard clinicians to use MiDR, identify goals for improved utilization and ways in which quality initiatives could be supported through MiDR
    • Ensure proper coordination of resources, leveraging internal expertise and competences
    • Travel regionally in Michigan with a limited travel requirement to Arkansas, as needed, to meet with managers, physicians, and partners

    Qualifications

    • Bachelor’s degree or higher in a health or health science related field preferred
    • Three years of experience working in a healthcare setting, i.e., medical or dental, with experience in health IT and knowledge of HIE/HIT/EHR adoption, implementation and quality improvement
    • Strong understanding of data collection purposes, methods, and tools; and quality and performance measures
    • Project management or team facilitation experience is desirable
    • Ability to lead and motivate clinical staff to develop and implement quality and process improvements
    • Proven public speaking and/or training experience
    • Outstanding communication and facilitation skills, and ability to step into new roles as needed

    ABOUT ALTARUM 

    Altarum Institute (Altarum) is a nonprofit organization headquartered in Ann Arbor, Michigan. Altarum serves the public good by solving complex systems problems to improve human health. Altarum creates and implements solutions to advance health among vulnerable and publicly-insured populations. Public sector clients include the U.S. Department of Defense, Department of Health and Human Services, Department of Agriculture, Department of Veterans Affairs, the Occupational Safety and Health Administration, and various state agencies nationwide. Altarum also serves clients in the philanthropic and private sectors. Areas of expertise include health data and analytics; value-based care; public health systems design, development and information exchange; behavioral health and substance use disorders; childhood and adolescent health; medical education; food and nutrition; consumer engagement; elder care; health disparities and equity; and military and veterans’ health. 

    In addition to the meaningful and challenging work, Altarum offers an outstanding benefits program that includes paid time off, tuition reimbursement, 401k (5% employer contribution), a flexible work environment, and much more. We invite you to explore exciting and rewarding career opportunities with us. 

     

    Altarum Institute is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

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